RCAL responds rapidly to unprecedented demand with new Training Academy
Rebuild Cost Assessment Ltd (RCAL) has taken a significant step towards increasing its capacity in the wake of a major upturn in demand for its reinstatement cost valuation services this year.
Requests for rebuild cost assessments from brokers & property owners have almost doubled in the calendar year, which has inevitably impacted on our service delivery standards. We are currently taking between 12 to 15 days to produce our comprehensive RCA reports and we expect these time frames could stretch a little more in the coming weeks.
However, to address a lack of available skilled property valuers, RCAL has taken the bold step of launching a new Training Academy, which has already attracted 10 new trainees. Our aim is to create 10 new assessor roles through the Academy by the middle of April, with more trainees, possibly as many as 20 to 30, during 2022. Our trainees will be supported by up to 8 Quality Controllers, two new Team Leaders, as well as new senior positions.
RCAL director, Will Molland MCIOB AssocRICS, commented: “We expect our investment in the Academy will enable us to increase our output by as much as 60% by the end of May, which will do a lot to help us stem the tide. This and other measures are all designed to get us back to 5 days or less turnaround by July without compromising on quality.
“Recent demand has been unprecedented and our broker partners, managing agents, insurers and property-owning clients have been incredibly understanding of the current position and we are grateful for their support.”
Will added: “Our overriding purpose at RCAL is to protect as many individuals and organisations as we can from the consequences of inaccurately insured buildings and with rising costs making the risk of being underinsured more likely than ever before, it is heartening to know that so many more property owners are seeking professional reviews of sums insured. The fact that this demand is also creating skilled employment opportunities is also incredibly positive.”