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What happens if a desktop assessment isn’t suitable?

  • Writer: Amy Lillington
    Amy Lillington
  • Sep 30
  • 2 min read

Updated: Oct 1

Not every property is straightforward, and when it comes to rebuild cost assessments, one size doesn’t always fit all. In this episode of 2-Minute Tuesday, I explain what happens if your property isn’t suitable for a desktop assessment.


When a desktop assessment isn't the right fit

Some buildings need a closer look. Whether it's a listed property, unusually large, or simply too complex to assess remotely, we’ll always prioritise getting the figure right.


If that happens, we’ll pause the process and recommend a more suitable option like an On-Site Assessment or an Enhanced Commercial Desktop (ECD).


You’ll either receive a refund, or no charge will be made, and we’ll provide a tailored quote for the next best step. It’s all about ensuring the rebuild cost reflects your specific property accurately.


What to expect

  • You’ll be notified quickly

  • You’ll never be charged for something we can’t deliver

  • You’ll be guided to the right solution without any pressure


Watch Amy explain it all

Still unsure? Amy explains how we handle these cases and why it’s important to take a tailored approach when needed.



Win a £50 Amazon Voucher

To celebrate this episode, we’re giving away a £50 Amazon voucher to one lucky viewer. To enter, answer the following question in the video comments (just click 'watch on youtube' above and you'll be taken to the video page where you can leave a comment):


🧠 What’s the name of the index we use to adjust rebuild costs by location?

A) Property Price Index

B) Regional Cost Modifier

C) Location Index


📅 Enter by 11:59 PM BST on 17th October 2025.

📝 View full terms here.


Got a question? Ask Amy

Do you have more questions about rebuild costs or property insurance? Or maybe something fun and light-hearted? Email AskAmy@RebuildCostASSESSMENT.com, and Amy might feature your question in the next 2-Minute Tuesday!


Don’t risk underinsurance – get assessed today

With accurate rebuild cost assessments from RebuildCostASSESSMENT.com, you can be confident your home is properly protected.


Need help? Contact us for a quick and easy desktop assessment today.

 

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