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Is your commercial fire insurance quote really protecting you?

  • Writer: RebuildCostASSESSMENT.com
    RebuildCostASSESSMENT.com
  • 2 days ago
  • 5 min read

Updated: 9 hours ago

Tall modern buildings with glass windows under a clear blue sky. Overlay of an "Insurance Policy" document and pen in the foreground.

If your fire insurance quote was quick and easy to get, it might not cover the real risks your property faces. Many commercial property owners believe that their policy will do until a claim reveals the gaps.


In 2021, UK insurers paid out £1.3 billion in fire-related property claims. Yet 79% of commercial buildings are still underinsured. The main reason? The rebuild cost used in the quote is often too low.


Many fire insurance quotes miss key details, such as:


  • Accurate rebuild costs based on today’s labour, materials, and inflation

  • Business interruption cover for income loss or rental voids during repairs

  • Rules about unoccupied buildings that limit or void fire cover after 30 days

  • Clauses that exclude damage caused by wear and tear

  • Confusion over cover when a property is mixed-use


At RebuildCostASSESSMENT.com, we provide desktop assessments. We are RICS-regulated, providing property owners with a reliable rebuild cost quickly, affordably, and without a site visit. Insurers and brokers can then use this figure to build more accurate cover.


Think your current quote has you covered? Let’s take a closer look.


Where a commercial fire insurance quote can go wrong

What your quote leaves out could cost you everything. Many commercial fire insurance quotes look complete until you try to make a claim.


Often, property owners discover their policy is based on outdated rebuild values. Some don’t include business interruption cover. Others exclude claims if the building has been unoccupied. These gaps don’t show up on comparison sites, but they can mean the difference between recovery and serious loss.


In a recent case, a commercial building in Penrith was insured for £700,000. After we completed a professional rebuild assessment, the true rebuild cost came to £1.4 million. If a fire had occurred before the update, the owners could have lost 50% of their claim.


Even more complex properties, like listed buildings or mixed-use sites, are often quoted using generic data. Online tools focus on speed and price, not accuracy or protection.


Calculator and pen on spreadsheets with a blue warning triangle overlay. Dark, professional setting.

Here’s where quotes often go wrong and what accurate ones should include:


Category

Typical Quote

Accurate Quote

Rebuild Cost

Based on outdated figures or market value              

Professionally assessed using current materials and labour costs

 

Business Interruption

Often missing or limited to 12 months

 

Tailored to how long it would take to fully reinstate the business

 

Occupancy Assumptions

Doesn’t reflect vacancy or mixed-use risks

 

Includes unoccupied terms and flexibility for tenant changes

 

Exclusions

Unclear wording or limited cover for wear and tear

 

Clear terms that explain what is and isn’t covered

 

Liability Considerations

Public liability may be basic or optional

 

Includes realistic cover for how your building is used

Check your quote carefully – does it reflect the true cost to rebuild your property?


The hidden costs of underinsurance

Underinsurance can financially cripple a business. If a fire damages your property, your insurer won’t use the market value to settle the claim—they’ll use the rebuild cost. If that figure is too low, you may only get part of what you need.


This is where the ‘average clause’ comes in. It’s a common rule in commercial property insurance. It reduces the payout if your property is underinsured.


For example, if your building should be insured for £1 million but is only covered for £500,000, your insurer may pay just 50% of the claim, even if the damage costs less than £500,000.


Want to know more? Read our full guide to the average clause in insurance.


The effects of underinsurance can be wide-reaching. It can delay business recovery, affect tenant agreements, and strain finances, especially if business interruption cover is missing or too limited.


Why does underinsurance happen so often?

  • You haven’t had a professional rebuild assessment in years

OR

  • You based your cover on market value, not the true rebuild cost


The Association of British Insurers advises, “You should always insure your business premises against the cost of rebuilding the property, not against its sale price or current market value.” That process starts with knowing what your rebuild cost actually is.


Comparison sites often suggest using free calculators. But those tools don’t work well for complex or listed buildings. In fact, they can be misleading.


Free calculators can give a false sense of security, especially for commercial properties. Rebuild costs vary depending on layout, use, and risk level. Only a professional assessment can give you confidence that your cover is correct.


How to pitch a better policy internally

Woman in a yellow shirt presenting to colleagues in a meeting room. Diagram on whiteboard, everyone appears engaged and attentive.

“We’re not simply switching insurers — we’re upgrading our risk strategy.”


If you help protect your company’s property, now is the time to change the conversation. A fire insurance quote should do more than cut costs. It needs to help the business stay secure.


A strong policy is built on facts. It should use an accurate rebuild cost, realistic business interruption cover, and clear liability terms. These aren’t just optional features – they’re essential to protecting your business from major financial loss.


Start by treating insurance as a core part of your risk planning, not just paperwork.

A rebuild cost assessment from RebuildCostASSESSMENT.com can help you make that case. We are regulated by RICS and deliver trusted, accurate valuations.


When you speak to decision-makers, focus on:

  • Fire risks and what underinsurance could cost

  • The rebuild figure - use a proper assessment, not a ‘guesstimate’

  • Business interruption – how long recovery would really take

  •  Why insurance is a compliance issue, not just a budget line

  • Claim history – use real examples to show how insurers respond


Don’t just compare quotes – present a better strategy.


The best time to rethink your fire cover is before the fire

Fire insurance is about more than compliance. It helps protect your building, your income, and your ability to recover after a loss. But for that protection to work, your policy must be based on accurate information.


Now is the time to check your cover, question your quote, and make sure your rebuild cost is right.


RebuildCostASSESSMENT.com can help. Our expert team provides trusted rebuild figures – often for less than you might expect.


Don’t wait for a claim to find the gaps.



Other Helpful Resources

Looking to deepen your understanding of commercial property insurance? These guides can help:



Important disclaimer: The information provided here is for general informational purposes only and is not intended as professional advice. While we strive to ensure all information is accurate and up-to-date, the content may not reflect the most current legal or regulatory developments, standards, or practices. No representations or warranties are made (express or implied) about the accuracy of the information provided, and reliance on this information is strictly at your own risk.


We do not offer financial advice and nothing within this content should be construed as such. We recommend consulting with a qualified professional who can provide tailored advice based on your individual circumstances before making any decisions related to insurance.


Please note that we are not regulated by the Financial Conduct Authority (FCA) and as such, are not qualified to provide specific financial or insurance advice. Please see our footer for further information about us, including our website terms of use, privacy policy and more. 

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