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I’ve been provided with a discount code. How do I apply this?

Can we assess listed properties?

Do I need to supply measurements of my building?

Do we provide assessments on properties in Northern Ireland?

Do we provide assessments on properties in the Channel Islands?

Do your charges include VAT?

Does your assessment take all units/outbuildings into account or are these considered as separate properties?

Does your desktop assessment take into account the materials the building is made from?

Google street maps does not show an up-to-date image of the property, will this affect the assessment?

How can I be sure that the information you use to complete the Rebuild Cost Assessment is up-to-date?

How do I place an order?

How does a valuation work?

How long does a desktop assessment take?

How long does a site assessment take?

How much does a desktop Rebuild Cost Assessment cost?

How much does a site assessment cost?

I have another question which hasn’t been answered here. What should I do?

I would like to make a complaint. How do I go about this?

Is the information I supply when placing an order always enough for you to complete your assessment?

Is your property eligible for a desktop assessment?

Is your property residential or commercial?

My discount code isn’t working, what can I do?

What are the usual turnaround times?

What happens after I place an order?

What happens if I input the wrong details when placing an order?

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