FREQUENTLY ASKED QUESTIONS

All of our Rebuild Cost Assessment reports are quality assured prior to release by a member of our experienced team. The team have access to up-to-date rebuilding cost data available to guide them, such as the Building Cost Information Service compiled and maintained by the Royal Institution of Chartered Surveyors.

We can supply you with a discount code, however this depends on you meeting certain criteria in terms of numbers of orders placed etc. We suggest you discuss this with an Account Manager, by calling 01305 215535.

Yes. Like most commercial arrangements HMRC set specific rules and guidance with regard to VAT and how it is charged (what products and services VAT will apply to and what rate). Our service, with respect to HMRC rules, is regarded as a Vatable supply and therefore all invoices for this service will have VAT added.

Yes, the assessment will include all units/outbuildings within the boundaries of the property up to a limit of 7 and they will be separately recorded. If on receipt of the report a unit/outbuilding has not been recorded, please notify us immediately.

The buildings are assessed to include as much information as possible utilising the tools available to us at the time of the assessment. The notes within our Rebuild Cost Assessment report will clearly set out what is and isn’t included.

We use a number of different sources of information to produce our Rebuild Cost Assessment reports. Our assessment does not solely rely on any one piece of information.

The company behind RebuildCostASSESSMENT.com is Rebuild Cost Assessment Ltd, which is both ‘Regulated by RICS’ and a Chartered Building Consultancy (CBC) member of the Chartered Institute of Building. We are also FSQS (Financial Services Qualification System) accredited. FSQS is a community of financial institutions including banks, building societies, insurance companies and investment services who have all collaborated to agree a single standard for demonstrating compliance to regulators, internal policies and governance controls. You can find out more on our About Us page here.

Simply visit the ‘Insurance Brokers’ section of our website and look for the ‘Place Order’ button at the top of the page. You will need to have a Broker Account in order to use this facility. Your Broker Account number will be requested as part of the process.

We provide a status for how long our desktop assessments are currently taking at the top of the homepage of our website. If it becomes apparent an assessment may take longer than this, we will contact you and advise you accordingly.

This will typically range between 1 -3 hours however this will very much depend on the size and location of the property.

Our desktop Rebuild Cost Assessments cost £193.50 per property, including VAT. However, if you qualify for a Broker Account with us, or if you refer a significant number of clients to our service, we can offer discounted prices.

The cost of a site Rebuild Cost Assessment depends on several factors, including the location and type of property involved. This means we only offer individual quotations per property for site assessments.

Please use our online chat facility, which is available over to the right on any page of our website, or send an email to info@rebuildcostassessment.com or call us on 01305 215535.

Please see our complaints policy here: https://www.rebuildcostassessment.com/policy-complaint

Not always. From time to time there may be a need for further information and if so one of our Advisers will contact you.

Yes we do. Simply visit the Broker Resources area of our website within the ‘Insurance Broker’ section.

After you place an order we start the process of producing a comprehensive Rebuild Cost Assessment report. We’ll keep you informed with progress via email. Our report will provide a full breakdown of all calculations, as well as building measurements, pictures and maps and other details.

It is important that you take the time to enter the correct information. It is particularly important to enter the full and accurate address of the property you wish to be assessed, including the postcode. Unfortunately, we cannot accept responsibility for any errors made by you when inputting your details.