Helping brokers deliver great customer service

February 5, 2020

 

 

Nigel Feast FCII, is one of Britain’s most highly respected property insurance professionals. He has been named as one of the UK’s top 100 most influential people in the residential leasehold sector and is Customer Relations Director at Deacon, a RebuildCostASSESSMENT.com Platinum broker.

 

For our latest short video, Nigel tells us why he believes brokers should work closely with clients to ensure building declared values (BDVs) are fit for purpose… something he sees as an important part of the customer journey, delivering expertise and quality service.